28 September 2026

35% Duty on Dietary Supplements: Changes Will Not Affect Our Service's Clients!

In recent days, the media has been actively discussing the news that the Government of the Russian Federation has introduced a 35% import duty on biologically active additives (BAAs) and vitamins...

28 September 2026

Delivery news for 28 September

✔️Batches of parcels shipped from the warehouse last week: CDEK: 22.09 RU: 24.09   ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 17.09, 15.09 RU: 03.09   📌Numbers are the dispatch date 📌 Letters indicate the tariff:   CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with...

21 September 2026

Новости доставки и важные новинки сервиса

Важные новинки сервиса, которые улучшат ваш шопинг: 🔥 Новый бесплатный робот для выкупа с аукционов eBay   🔥 Заказы с iHerb можно присылать одной ссылкой на всю корзину!   🚀 Самая быстрая...

16 September 2026

New: orders from iHerb can be sent with a single link to the entire cart!

Now orders from iHerb can be sent with a single cart link. You asked - we did it. You put together your cart on the US version of iherb.com, click “Share Cart”, send us one link, and we...

15 September 2026

Новый бесплатный робот для выкупа с аукционов eBay

Робот будет делать за вас ставки на eBay прямо из личного кабинета Prostobox - и это бесплатно! Представляем новинку в использовании сервиса: автоматические ставки на eBay с помощью робота. Все очень...

2 September 2026

The warehouse will be closed on 7 September

On Monday, September 7, our warehouse will be closed due to Labor Day — a federal holiday in the USA. On this day, the receipt, processing, and dispatch of packages from the warehouse will not be carried out. Already on Tuesday, September 8, the warehouse will return to normal operation. Please take this information into account when planning...

26 August 2026

You now get support replies 4 times faster: facts, numbers and a person working with AI

Over the past year we rebuilt the way our care team works, so that every customer gets a fast and very specific answer, and gets it from a person rather than from an AI.  Before, when you wrote to support and waited nervously for a real answer, the operator opened the ticket and started by checking data: reviewing and confirming a huge amount of information, the order and its items, payments...

15 July 2026

The convenient Prostobox bot is available to you again

Our Telegram bot is back online! With it, you can find out the status of packages and orders, track your balance and transactions, send notifications about package movements, quickly find a support operator, find promo codes available to you, and much more! After the restoration, the bot needs to be restarted: just follow the link and follow the instructions.

10 July 2026

Discounts up to 75% on summer and semi-annual sales

Discounts up to 75%: US online stores are running huge summer and mid-year sales.  This is a hot time to buy not only summer items that you can wear this season, since shipping takes just 5-10 days. Right now is a great opportunity to refresh your fall-winter wardrobe with brand-name items at the best possible price!  Follow the link - you'll find the biggest discounts and most popular...

23 June 2026

The biggest sale of the summer: up to -70% on Amazon Prime Day!

Amazon Prime Day has started, the biggest sale of the summer with discounts of up to 70%. The discounts run from 23 to 26 June inclusive. What is worth buying? Do you need a Prime account and can you get one for free? Which products and brands are on sale?  We have gathered all the answers, the most popular products and the tips at this link, go there and make your best purchases. With the...

20 March 2026

We've launched an AI that fills out the declaration for you

We have launched a new advanced feature in your personal account: the AI assistant now fills out the customs declaration for you. It handles 10 items in 47 seconds. The feature is completely free.  AI-assisted declaration filling works with any purchase scenario through Prostobox: ✓ If you ordered using our buyers - the AI will find all the data and fill out the declaration itself. You don't...

5 March 2026

Garage sale on Prostobox – what it is and why it might be interesting to you.

We're launching something new — garage sale right at our warehouse in the USA! What is this all about? This is our own selection of goods that we purchased especially for you — original items with discounts up to 90 %: electronics, shoes, accessories, and much more. Some items are new, some are pre-owned — everything is checked and ready to ship. How does it...

2 March 2026

You can now add up to 4 additional names to your account

Besides the account owner, you can now add up to 4 more participants. What this gives: you can top up the balance with your card or the card of your husband, wife or friend — simply by adding him or her as an account participant you and your friends can shop in US online stores each under their own name, but use one account at our warehouse to consolidate into a single package and save on...

4 February 2026

Latest news and minor service updates.

We continue to make the service more convenient and understandable, based on your questions and real usage scenarios. We are gradually adding changes that eliminate unnecessary actions, reduce support requests, and allow you to manage orders and packages yourself, in a couple of clicks. Cancellation of ordered additional services Now you can independently cancel ordered photo, video, and...

1 February 2026

Top-up with cryptocurrencies is temporarily unavailable.

Cryptocurrency top-up is temporarily unavailable. We are already working on a new cryptocurrency top-up method and will open it soon. Please do not worry and wait literally a couple of days. We apologize for the inconvenience.

20 January 2026

Section «You asked – we did».

Today we'll share three improvements that made working with the service more convenient and calmer. Now the delivery promo code can be applied not only at the parcel checkout stage, but also later – before payment. If you forgot to enter the promo code or received it after sending the parcel for assembly, no big deal, you can apply it before paying for the parcel. It is now possible to...

3 December 2025

New Year shipping and support service schedule.

In anticipation of the holidays, we want to inform you in advance about the warehouse and support schedule. Shipments will proceed as planned until December 24 inclusive. There will be no shipments on December 26 and 31. In the new year, we will resume shipments on January 2. December 31 and January 1 are days off for the support service and the purchasing service (buyers) – on these days...

19 November 2025

Install the Prostobox.com assistant bot

We launched a handy Telegram bot and now paying for and tracking your parcels is even easier. The bot is still in beta, but it can already do a lot: – Sends instant notifications about every move of your parcel at the warehouse, so you never miss a thing. – Takes payments and tops up your balance without opening the site. – Shows a clear history of all transactions: top-ups and...

1 July 2025

Warehouse work schedule July 4

Friends, we want to warn you in advance that due to the celebration of US Independence Day on Friday, July 4, the warehouse will not be operating. Receipt and processing of packages will resume on Monday, July 7. At the same time, the customer support service and the team of in-house buyers will work as usual. You will be able to ask questions, place purchases, and receive all necessary...

21 May 2025

News about the site's operation or when will everything be fixed?

Dear customers, as you know, a few days ago we launched a major site update. It was a technically complex release, and we understand that not everything is working as it should yet. The development team is working without days off, practically 24/7, to fix all errors and shortcomings as quickly as possible. We kindly ask you to treat what is happening with understanding. The update was indeed...